Tadeh Ghazalian woke up on Thursday morning to unexpected news. A video on Instagram showed a broken water main flooding the street near his restaurant, Dialog Cafe. Alongside this alarming discovery were many unread messages from friends, family, and staff concerned about the damage to his business.
The water poured into Dialog Cafe for several hours, transforming the inside into something resembling a pool. The 110-year-old pipe burst sent 17 million gallons of water through West Hollywood, affecting businesses, homes, and garages, while also creating a sinkhole at the Sunset Boulevard intersection. Repair crews from the Los Angeles Department of Water and Power are now tasked with installing a new pipe, aiming to reopen the streets by Monday.
Some businesses, including Dialog Cafe, anticipate lengthy repairs. Since 2007, the cafe has been a cornerstone of the community. Founded by Armenian immigrants Rafik and Kenar Ghazalian, Dialog Cafe evolved from an internet cafe into a popular dining spot with a European flair, thanks to their son, Tadeh. Before the flood, the cafe was bustling with filled tables and lines outside.
Upon arrival at 7 a.m., Ghazalian initially thought cleanup would involve clearing layers of mud and water. However, discovering the flooded basement indicated a more severe situation. The damage required removing drywall and flooring. Due to water damage, securing the cafe proved difficult, with Ghazalian resorting to plywood for the warped door frames.
Despite the setback, late Thursday saw Dialog Cafe regaining its gas and electricity, which allowed them to offer free refreshments to repair crews. Regular customers are eager to return for their favorite breakfast burritos, lattes, and cookies, which have gained social media fame. While disappointing, the support has been heartening, with emotional support offered to Ghazalian in person and through social media.
Offers of help have poured in from patrons and fellow business owners, offering essential resources like refrigerators and kitchen space. Lighthearted social media comments have also boosted morale, like one fan’s plea for the sinkhole to spare the cafe.
Considering a temporary relocation, Ghazalian launched a GoFundMe to support the cafe’s 90 employees and cover repair costs. Dialog Cafe’s team is committed to returning to work, as evidenced by Ghazalian’s dedication over 17 years. The absence of staff Friday morning marked an uncomfortable change.
Other businesses, although unaffected by direct flooding, have suffered a drop in sales due to road closures. Mel’s Drive-In reported a 30-40% decline in sales following the break. Even with partial road openings, business remains slower, as noted by co-owner Colton Weiss. The break is a significant burden for businesses in the area.