Magic United, affiliated with Actors’ Equity, represents 1,700 parade, show, and character cast members at Disneyland. They are in negotiations with Disney for a first contract, but talks have been difficult. Although most Disneyland employees have union representation, the characters and parades department only organized in 2024 amid California’s cost-of-living crisis following the pandemic. This has prompted initial contract discussions with Disney.
Since this is the first union contract for these workers, there is a dispute over Disney’s proposals. Disney contends it is setting initial employment terms rather than cutting existing union benefits. The union argues that current benefits include paid parental leave, and omitting this from the contract would effectively remove these benefits from employees.
The Los Angeles Times reported progress on health and safety issues, but disagreements remain. Contentious topics include the company’s contributions to employees’ 401(k) plans and a proposal restricting how often workers can give away shifts without approval.
A union representative commented, “Disneyland is often called ‘the ultimate family-friendly destination,’ but this image doesn’t hold for 1,700 cast members who bring Disney characters to life. Disney has suggested removing paid parental leave and proposed no wage increase in the first contract year despite high inflation.” Orange County, where Disneyland is situated, is one of the most expensive areas to live in the U.S.
The representative added that Disney aims to cut paid holidays and reduce 401(k) contributions while complicating shift-swapping for character and parade workers. Al Vincent Jr., executive director of Actors’ Equity, criticized this move, stating, “Taking away paid parental leave from those giving families great experiences is not family-friendly.”
Jessica Jakary, a Disneyland Resort spokesperson, disputed these claims, stating that Disneyland Resort respects its cast members, provides competitive benefits, and values its long history of union collaboration.
Disney maintains its commitment to negotiations with Magic United, clarifying that confusion exists with Walt Disney World’s policies. In Florida, no state disability payments for parental leave exist, unlike California. Disney assured that it did not propose to limit shift trades but suggested limiting shift giveaways without managerial approval.
Disney noted that it has proposed wage increases throughout the agreement duration. While not offering an immediate raise, annual increases have been granted as negotiations move forward. For instance, by December 2025, cast members in this group will have received a 4% increase.